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What materials are your products made from?

Our products are made from natural bamboo, SUS304 stainless steel, and 100% food-grade silicone. All materials are BPA-free, non-toxic, and safe for babies.

Please note: the colour of natural bamboo may differ due to the natural material being used.

Are your products safe for babies?

Yes, absolutely. Every product is carefully tested to ensure it meets safety standards. We only use baby-safe, eco-friendly, and durable materials suitable for everyday use.

Are your products BPA-free and toxin-free?

Yes. All items are BPA-free, PVC-free, phthalate-free, and lead-free to ensure the highest safety for your little one.

Do the silicone products contain harmful chemicals?

No. Our silicone is food-grade and FDA-approved, free from harmful chemicals and completely safe for babies to chew, bite, and use during feeding.

Are your products eco-friendly?

Yes. We choose sustainable natural bamboo and reusable silicone to reduce waste and offer eco-conscious alternatives for modern families.

How do I clean bamboo, silicone, and stainless-steel products?

Silicone: Dishwasher safe (top rack), sterilizer safe, or wash with warm soapy water.

Bamboo: Handwash only with mild soap and water. Avoid soaking, dishwasher, or sterilizer use to keep the bamboo strong and long-lasting.

Stainless Steel: Dishwasher safe, sterilizer safe, or wash with warm soapy water. Dry thoroughly to maintain shine and prevent water spots.

Can the products withstand high temperatures?

Our silicone and stainless-steel products are heat-resistant, making them safe for use with warm food and easy sterilisation. Bamboo products should be kept away from prolonged heat and microwaves.

Do your products encourage self-feeding?

Yes! Our designs are lightweight, easy to hold, and thoughtfully shaped to encourage babies to develop independence and confidence while learning to self-feed.

Can I personalise my order?

Absolutely! Many of our products can be personalised with names or custom text. Just add your details in the “Personalisation” box before checkout. Extra cost is involved.

Are personalised products safe for use?

Yes. Personalisation is done with safe and baby-friendly methods that won’t affect the durability or safety of the product.

Do you sell gift cards?

Yes, we do! Our digital gift cards are available in various amounts and make a thoughtful present for new parents.

Do you offer returns or refunds?

We do not accept change-of-mind returns due to product hygiene, so please choose carefully before placing your order. If your item arrives faulty or damaged, please contact us within 7 days with photos, and we’ll happily resolve it.

How long does shipping take?

Orders are usually dispatched within 2–3 business days. Please allow 2-3 business days extra for personalised items. Standard shipping within Australia typically takes 3–8 business days, while express shipping takes 1–3 business days.

For International please allow 8-20 business days for standard shipping.

Do you ship internationally?

YES! We are now open to Canada, US, UK, and Singapore!

Can I track my order?

Yes. Once your order has been dispatched, you’ll receive an email with your tracking number so you can follow your parcel’s journey.

Couldn't find your answer?

You can reach us via our Contact page, email, or through our social media channels. We’re always happy to help.