Shipping policy

We aim to get your order to you as quickly and safely as possible. Please review the details below before placing your order.

Processing Time

  • All orders are processed within 2-5 business days.
  • For personalised or engraved items, please allow an additional 3-5 business days for production.

Shipping Methods & Timeframes

  • Standard Shipping (within Australia): 3–8 business days
  • Express Shipping (within Australia): 1–3 business days

Please note: Delivery times are estimates and may be affected by public holidays, postal delays, or high-volume periods.

Shipping Fees

  • Shipping costs are calculated at checkout based on location and delivery method.
  • Free standard shipping is available on orders over $150.

Tracking Your Order

  • Once your order has been shipped, you’ll receive a confirmation email with a tracking number.
  • Please allow up to 24 hours for the tracking to update.

Important Notes

  • Ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
  • We are not liable for delays caused by third-party carriers, customs, or other unforeseen circumstances.
  • Duties or taxes for international orders are the responsibility of the customer.

If you have any questions or concerns about your delivery, please contact us at info@cutebabytreasures.com and we’ll be happy to help.